1. Acceptance
By creating an account or otherwise using phoerbox, you agree to these Terms of Service ("Terms") and to our Privacy Policy. If you do not agree, do not use the service.
These Terms are written in plain English on purpose. We avoid legal jargon when it would obscure rather than clarify the rules. If something here is ambiguous, write to us and we will clarify it; if ambiguity persists, the reading most favorable to the user prevails.
2. What phoerbox is
phoerbox is a server-side tracking and conversion attribution platform. It receives webhook events from your e-commerce or checkout provider, processes them, and forwards them to advertising platforms you connect (such as Meta Conversions API, Google Ads, and others as we add support).
phoerbox is currently in early-access stage. Features may change, break, or be removed without long advance notice. We try to minimize disruption and will give reasonable notice for changes that affect production behavior.
3. Account eligibility
To use phoerbox you must:
- Be at least 18 years old.
- Have legal authority to bind the business entity (if any) you sign up on behalf of.
- Provide accurate, current information when signing up and keep it updated.
You are responsible for everything done under your account, including actions taken by anyone you grant access to.
4. Acceptable use
You agree to use phoerbox only for lawful business purposes and to:
- Comply with the terms of every third-party platform you connect (Meta Platform Terms, Google Ads Policies, your checkout provider's terms, etc.).
- Have legal basis (consent or another lawful basis under applicable law such as Brazil's LGPD or the EU GDPR) to send your customers' personal data through phoerbox to advertising platforms.
- Honor opt-outs and data subject requests from your customers, including by removing or anonymizing data inside phoerbox when asked.
5. Prohibited use
You agree not to:
- Send phoerbox data you do not have the right to process or transmit to advertising platforms.
- Send sensitive personal data outside what is contemplated by the relevant ad platform's specification (e.g., Meta CAPI does not accept health, financial, or government-issued ID data).
- Use phoerbox to track people who have asked you not to be tracked, or to circumvent browser privacy features, ad blockers, or platform policies.
- Resell or repackage phoerbox as your own product without a written agreement with us.
- Probe, attack, reverse-engineer, scrape at scale, or otherwise attempt to disrupt or extract code or infrastructure from the service. Responsible security research is welcome — email us at phoerboxemergency@gmail.com before testing.
- Use the service to send unlawful, infringing, defamatory, deceptive, or otherwise harmful content.
6. Your data and content
You retain all rights in the data you send through phoerbox (webhook events, container configurations, etc.). You grant us a limited, non-exclusive license to process that data solely to provide the service to you (receive, store, transform, forward to the destinations you configure).
We do not analyze your data for our own commercial purposes. We do not sell your data. We do not use it to train models. The detailed treatment of personal data is in our Privacy Policy.
7. Third-party integrations
phoerbox integrates with third-party services that you choose to connect (Meta, Google Ads in the future, your checkout providers, etc.). When you connect them:
- You are subject to the third party's terms (e.g., Meta Platform Terms, Meta Conversions API requirements).
- You authorize phoerbox to act on your behalf within the scopes you granted.
- We are not responsible for outages, rate limits, billing, or policy decisions by those third parties.
8. Service availability
We aim for high availability but do not offer a formal SLA or uptime guarantee in this early-access phase. The service is provided "as is" and "as available". We may schedule maintenance windows or experience unscheduled downtime. We do not commit to compensation for downtime in this stage; if and when a paid commercial tier is introduced, an SLA may be added to it.
9. Pricing
phoerbox is currently free during early access. Pricing terms for any future paid plan will be presented before you opt into a paid plan, and the version of these Terms in force at that time will reflect them.
10. Suspension and termination
10.1 By you
You can stop using the service and request account deletion at any time by emailing phoerboxemergency@gmail.com. We delete your account and associated data within 30 days, subject to retention obligations described in the Privacy Policy.
10.2 By us
We may suspend or terminate your access if you violate these Terms, if your use creates legal risk for us, or if we are required to do so by law or by a third-party platform we depend on (e.g., Meta). Whenever possible we give notice and a reasonable cure period before terminating.
11. Disclaimers
phoerbox is provided "as is" without warranties of any kind, express or implied, including (but not limited to) merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, or availability.
We do not warrant that the service will be uninterrupted, error-free, or that data will be successfully delivered to every destination in every condition. Conversion forwarding depends on third-party APIs outside our control.
12. Limitation of liability
To the maximum extent permitted by applicable law, in no event will phoerbox (or its operators) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost revenue, lost data, loss of business opportunity, loss of goodwill, or attribution errors — arising from or related to your use of the service, even if advised of the possibility of such damages.
Where liability cannot be excluded under applicable law (notably the Brazilian Consumer Defense Code where relevant), our aggregate liability shall not exceed the greater of (i) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (ii) BRL 100.
13. Indemnification
You agree to defend, indemnify, and hold harmless phoerbox and its operators against claims arising from (a) your breach of these Terms, (b) your violation of any third-party rights or applicable law, or (c) the data you sent through phoerbox.
14. Changes to these Terms
We may update these Terms as the product and our legal obligations evolve. Material changes will be notified by email to account holders at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms.
15. Governing law
These Terms are governed by the laws of the Federative Republic of Brazil. Disputes shall be brought before the courts of São Paulo, Brazil, except where mandatory consumer-protection rules dictate otherwise.
16. Severability and entire agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and phoerbox regarding the service and supersede any prior communications.
17. Contact
Questions, complaints, or notices regarding these Terms: phoerboxemergency@gmail.com.